Most microphone issues come from browser permissions, OS input selection, or another app locking the microphone. Customers may also call this mic not detected, audio capture failed, no input.
Updated April 25, 2026
Troubleshooting
Fix capture, latency, prompt quality, and platform issues quickly.
Delayed prompts usually mean network or capture instability, incorrect profile context, or temporary model processing lag. Customers may also call this prompts delayed, late coaching, no live prompts yet.
Updated April 25, 2026
Treat incorrect suggestions as non-binding, continue the call, and refine profile settings to reduce future mismatch.
Updated April 25, 2026
Confirm the conferencing app audio route, browser capture permissions, and profile selection before the call starts.
Updated April 25, 2026
Set a single primary input/output path, avoid automatic device switching, and test with a simple wired fallback when unstable.
Updated April 25, 2026
Use stable high-quality internet, close heavy background apps, and run supported browser/device combinations.
Updated April 25, 2026
Restart the browser session, confirm latest version, reduce system load, and capture logs if the issue repeats.
Updated April 25, 2026
Check profile selection, permissions, microphone input, and whether the live session actually started before troubleshooting deeper. Customers may also call this nothing happened, call started but no prompts, OffBook not working.
Updated April 25, 2026
Update your browser, clear problematic site permissions, disable conflicting extensions, and test in a clean session.
Updated April 25, 2026