What should I do if the app crashes or freezes?
Restart the browser session, confirm latest version, reduce system load, and capture logs if the issue repeats.
Updated April 25, 2026
Repeated crashes should be reported with reproducible steps and environment details.
What should I do if the app crashes or freezes? is easiest to solve when you use a repeatable workflow instead of one-off fixes. Start by confirming your profile or mode matches the call context, then verify permissions and environment before you begin. This sequence reduces failed sessions and improves prompt quality for both live coaching and post-call debrief reliability.
For customers who describe profiles as modes, personas, or contexts, the core principle is still the same: choose the setup that matches the conversation goal. If prompts feel generic, tighten your profile scope and clarify success signals. Small weekly adjustments usually improve results faster than rewriting everything after each single call.
FAQ
Will I lose call data after a crash?
Recent unsaved state may be affected; saved data follows system persistence behavior.
Should I reinstall browser?
Try profile-safe resets first before full reinstall.