← Back to Troubleshooting

How do I fix browser-specific issues?

Update your browser, clear problematic site permissions, disable conflicting extensions, and test in a clean session.

Updated April 25, 2026

Extensions that modify audio, privacy, or scripts often cause unexpected behavior.

How do I fix browser-specific issues? is easiest to solve when you use a repeatable workflow instead of one-off fixes. Start by confirming your profile or mode matches the call context, then verify permissions and environment before you begin. This sequence reduces failed sessions and improves prompt quality for both live coaching and post-call debrief reliability.

For customers who describe profiles as modes, personas, or contexts, the core principle is still the same: choose the setup that matches the conversation goal. If prompts feel generic, tighten your profile scope and clarify success signals. Small weekly adjustments usually improve results faster than rewriting everything after each single call.

FAQ

Should I use incognito mode?

Use it as a test, but remember it may reset permissions.

Do ad blockers affect OffBook?

Some do, especially if they block scripts or network calls.

Related Articles