How do I set up microphone and browser permissions?
Allow microphone access, confirm capture permissions, and test before each first session on a new device. Customers may also call this browser permissions, mic permissions, capture permissions.
Updated April 25, 2026
Common ways customers ask this
- How do I set up permissions?
- Why is OffBook asking for microphone access?
- How do I allow capture in browser?
People also ask this as: How do I set up permissions? Why is OffBook asking for microphone access? How do I allow capture in browser?
Most 'it is not working' cases come from denied permissions or changed browser privacy settings.
If prompts stop after browser updates, re-check permissions first.
How do I set up microphone and browser permissions? is easiest to solve when you use a repeatable workflow instead of one-off fixes. Start by confirming your profile or mode matches the call context, then verify permissions and environment before you begin. This sequence reduces failed sessions and improves prompt quality for both live coaching and post-call debrief reliability.
Steps
- Open browser site permissions for OffBook.
- Set microphone access to Allow.
- Confirm capture prompts are accepted when starting a call.
- Run a short test and verify prompt activity.
FAQ
Do I have to re-allow permissions every call?
Usually no, but some browser privacy modes can reset this behavior.
Why did permissions stop working suddenly?
Browser updates or OS privacy resets can revoke previous settings.