Understand prompt timing, limits, and best practices.
You start capture in the browser. OffBook streams audio for real-time transcription, analyzes the conversation, and shows short prompts while the call is still happening. Customers may also call this real-time coaching engine, live prompts, in-call guidance.
Updated June 3, 2026
The assistant can suggest prompts and flag signals, but it cannot make decisions for you or guarantee outcomes. Customers may also call this capabilities, limitations, what AI can do.
Updated April 25, 2026
Prompt timing depends on connection quality, platform conditions, and audio clarity, but should generally feel near-real-time.
Updated April 25, 2026
Glance at prompts briefly, prioritize one action at a time, and avoid reading wording verbatim. Customers may also call this use prompts naturally, avoid sounding scripted, glance workflow.
Updated April 25, 2026
Use prepared profiles, glance not stare, verify suggestions against context, and review debriefs to tune your setup.
Updated April 25, 2026
Ignore the suggestion, continue the call normally, and adjust the profile afterward so future prompts are better. Customers may also call this bad suggestion, wrong prompt, unhelpful coaching.
Updated April 25, 2026
Live coaching helps in the moment, while debrief summarizes what happened and what to do next after the call.
Updated April 25, 2026
Profile quality, audio clarity, and stable latency are the three biggest factors in prompt usefulness.
Updated April 25, 2026